Questions & Answers

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    CONTACT INFORMATION

    50 East 52nd Street
    Brooklyn, NY 10022
    United States

    +1322224332
    +4643758533

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Shopping Information

    Delivery charges for orders from the Online Shop?

    We charge a flat delivery fee of 200 Rs on all orders placed through our online shop. This fee ensures that your order is securely packaged and shipped to your doorstep in a timely manner. Please note that delivery charges may vary for special promotions or large orders, which will be clearly communicated during checkout.

    How long will delivery take?

    Delivery typically takes 2 to 3 business days from the time your order is confirmed. We strive to ensure that your package reaches you as quickly as possible, but delivery times may vary depending on your location and other factors. You'll receive tracking information once your order is dispatched.

    What exactly happens after ordering?

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    Where can I view my sales receipt?

    Once your order is confirmed, a sales receipt will be sent to your registered email address. You can also view your receipt by logging into your account on our website and accessing your order history. If you have any issues locating your receipt, please contact our support team for assistance.

    How do I add a gift receipt to an order?

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    How long do I have to return an order?

     

    Payment Information

    How is the recipient reimbursed?

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    Can I be reimbursed through the original payment method?

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    Can the country receiving the shipment be different than the country of purchase?

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    How can I return an item?

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    Will I receive the same product that I see in the picture?

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    Will you restock items indicated as “out of stock?”

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    Orders and Returns

    Delivery charges for orders from the Online Shop?

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    How long will delivery take?

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    What exactly happens after ordering?

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    How long does the delivery take and how much does it cost?

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    Which browser is best to use the site?

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    How do I subscribe to the newsletter?

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